Frequently Asked Questions

Payix is a REPAY company that offers a suite of communication and collections tools for lenders and loan servicers to improve their ability to engage with borrowers and collect payments. With its powerful and user-friendly information portal that integrates seamlessly with loan management system (LMS), Payix enables access to real-time payment information to create a more efficient back-office throughput which can help maximize effort and lead to higher operational productivity. Payix also offers a borrower-facing software suite, which includes:
  • Native mobile application
  • Online borrower web portal
  • Text pay solution
  • Interactive voice response (IVR) service
  • Agent assisted payment solutions over the phone
Under most circumstances, a lender can get up and running with Payix in as little as 30 days. Setup time may be longer for lenders that require custom integration services.

Yes, Payix supports payments made by way of:

  • Debit card
  • Credit card
  • Prepaid cards
  • Electronic check/bank draft (ACH)

Payix offers solutions for lenders and loan servicers in a wide range of industries. Subprime, Prime, and SuperPrime lenders can all benefit from mobilizing collections with Payix. Payix works with lenders in industries including but not limited to:

  • Banks
  • Credit unions
  • Auto finance
  • Online lending
  • Non-collateralized lending
  • Educational lending
  • Mortgage servicing
  • Call centers
  • Multi-asset servicers

Yes, Payix works with non-collateralized lenders.

Yes, Payix is an omnichannel collections software that enables lenders to communicate and collect payments for borrowers in a variety of ways, including:
  • Web portal
  • Mobile app
  • Text to pay
  • Over the phone interactive voice response (IVR) and agent assisted payments

Yes, Payix offers agent assisted payments over the phone and interactive voice response (IVR) services.

Payix’s integrated pricing includes 100+ features out of the box along with variable and third party fees subject to change. Payix offers pricing options for lenders of all sizes. Request pricing here