Whitepapers

Whitepapers

Digital Customer Engagement: What It is and Why You Need It

 What happens when a lender adds a layer of technology to customer service? Is this enough to create digital customer engagement (DCE)?

Smartphone Dependence

The telephone has been called one of the five most important inventions of all time (FamousScientists.org). And no single version of the telephone has ever impacted the way we live more than the smartphone.